How NYC is Adopting Data-Driven Analytics to Address Public Needs
Mayor Michael Bloomberg recently announced that Michael Flowers, Director of Analytics the Mayor’s Office of Policy and Strategic Planning, will now serve as the city’s first Chief Analytics Officer. In an interview, Flowers tells TechPresident the role change comes from the growing importance of cross-agency collaboration in our digital city.
In his new role, Michael Flowers will be helping city agencies share data with one another and the public, turning internal metrics into tools that help the city predict trouble spots and prioritize its response to complaints.
Under Mayor Bloomberg’s leadership, New York City has emerged as a world leader in technological innovation. As mentioned in the article:
As with Chief Digital Officer Rachel Haot and Chief Information and Innovation Officer Rahul Merchant, Flowers is the first person in city history to hold his title. Sterne’s first job was to get the city’s front-facing web presences and social media communications strategies in order, as well as open channels of communication between city officials and New York’s top tech talent. Merchant, as CIIO, has authority to direct IT strategy across agencies, consolidating and sharing services.
Personal Democracy Plus subscribers can read the full interview here.




