The Future of Cities: Technology in the Public Service
Yesterday, New York City’s Chief Digital Officer, Rachel Sterne, participated in a panel at South by Southwest, “The Future of Cities: Technology in the Public Service”. Abhi Nemani, the Director of Strategy and Communication moderated the panel which also featured John Tolva, Chicago’s Chief Technology Officer Rachel Sterne, Nigel Jacob, the Co-Chair of Boston’s Office of New Urban Mechanics, and Chris Vein, the White House’s Deputy Chief Technology Officer for Government Innovation and the former Chief Information Officer and Executive Director of San Francisco’s Office of Technology.
Sterne outlined the pillars of New York City’s Digital Roadmap: access, open government, engagement and industry and showcased examples of how NYC agencies are innovating with social media to better serve the public. Emphasizing the importance of input from New Yorkers, Sterne showcased some of the winning entries from last summer’s “Reinvent NYC.gov” Hackathon, which are serving as design references for the NYC.gov redesign. Sterne encouraged interested New Yorkers to engage with the City’s digital efforts, saying, “No matter who you are, there’s a way for you to be involved. We need your help and we need your ideas.”